Network-based Organization of Work
– "NETTO"

 

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A brief informal history of the project

Netto - a thorough-bred research project - is coming to an end, and we look back on three eventful years. The project was initiated partly in order to study new ways of organizing work and working-life itself, but also to build a common professional platform and create solidarity within the Tromsø-milieu. In Telenor R&D standards this contribution has been relatively large; 5,5 man-years during the first year, 3,5 the second year and 3,5 the last year. This has no doubt contributed to making the milieu able to maintain focus on some key research topics over time - thanks to the funding from the internal Telenor Research-plan.

Having been given the resources, however, is not enough. Project-ideas and -activities need to be defined, and the right spirit must be ignited, and last but not least - the project-participants need to have a common understanding for the task. With as many as 11 project members at the first gathering, the project-leader was facing quite a job. Here Mr. Jack of all electrical trades and the idea-oriented sociologist were supposed to work towards a mutual aim and they were all to find their place and their role within the group. The project leader however proclaimed one superior rule for all activity within the project - a mutual respect of one another's profession. There may be diverting opinions whether this actually has characterized Netto. Probably as many opinions as there have been people working at the project - altogether 16 persons (not including 2 affiliated doctor's degree students). Considering the researchers' inclination for willfulness/stubbornness, the project-leader has undoubtedly worked hard to keep up the focus and the spirit required. There has been a balance between including ideas from new project members and new professional milieus and at the same time consolidate/strengthen already established understanding for aim and meaning. But - the project-leaders Pål Ytterstad (the first year) and Sigmund Akselsen (year 2 and 3) have by ways of diplomatic skills and quiet-mannered authority managed to unite the group for a zealous work. And it has been successful.

We have focused on cooperation within groups - and it has been a special challenge to have the project-leader actually located in another town. In addition, the two doctor's degree students who have been attached to the project, have not been located in Tromsø. We have thus gained a lot of experience in cooperation within distributed groups, which we have exploited in hypothesis-making and analysis of empirical data gathered by more conventional ways.

The project has been constantly changing, not only in respect to the "crew". It has been revised according to the R&D management's plans and concepts for how to spend our research means. We consequently started our second year with a greater stress on theoretic basic and research-methodologies. Simultaneously we have by various mappings and user-trials tested hypothesis, and have experienced - once again - a productive cooperation between theory and practice. This last year we have concentrated on the gathering of data connected to the user-trials, and to the documentation of results.

 

For problems or questions regarding this web contact sigmund.akselsen@fou.telenor.no.
Last updated: januar 26, 1999.